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Password Change Help

  1. ENTER YOUR EMAIL ADDRESS IN THE FIELD ABOVE AND CLICK ON THE 'E-MAIL NEW PASSWORD' BUTTON.

    If you have entered an email address that has been found on www.indtale.com our website will email a password reset code to that address. 

    If the email isn’t found in our system you will receive an error code above the email field above after you press submit.  If you receive this error please try another email address you may own, or create a new account.
     
  2. CHECK YOUR EMAIL FOR A MESSAGE WITH THE SUBJECT 'REPLACEMENT LOGIN INFORMATION FOR [YOUR NAME] AT WWW.INDTALE.COM.

    Most problems with password changes and account registrations are caused by this email ending up in your spam folder. 

    If you’ve checked your spam folder and you can’t find this email, please make sure that you aren’t using email forwarding to another account.  Email forwarding generally doesn’t forward mail tagged as spam.  Please directly check the email account for the address you entered.
     
  3. OPEN THE PASSWORD RESET EMAIL AND CLICK ON THE LINK.

    If you’ve tried to reset your password multiple times you will need to use the link in the MOST RECENT EMAIL.

    The password reset link will look like:

    http://www.indtale.com/user/reset/92/1361480161/22K4GHWitLt2hjpwBIxvC0ZXoRnfTHOBsmRXA3Ep1R8

    If you cannot see the link, or it is unclickable, be sure to ‘enable pictures and/or html’ for the email.  This is often a warning bar at the top of your email window, when viewing a message.

    It may be helpful to copy the entire link, and paste it into your web browser on some email systems.  This is fine. Just be sure to copy the ENTIRE link.

     
  4. RESET YOUR PASSWORD BY TYPING IT TWICE AND CLICKING ON THE 'LOG IN' BUTTON.

    Once you follow the password reset link in your email you will be taken to the password reset page on www.indtale.com.  This page will consist of two fields to change your password.  Enter your new password twice, and click the login button.
     
  5. ENJOY WWW.INDTALE.COM!

    If your password change was successful, you will be redirected to www.indtale.com and your password has been changed. 

    Keep your password safe!  You may be prompted to login once again to verify when you go to a protected area of the site, or when you visit www.indtale.com next time.






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